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Privacy Policy

We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

 

The information we collect and how we use it: 

When you register for our service we need to know your name, postal address, e-mail address, telephone number, credit card number and its expiry date. We also require personal data relating to any reminder dates that you have indicated you would like a card generated for.  

We gather this information to allow us to process your registration, process any orders you may make and by your consent provide you with marketing information by us. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general. 

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. 

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post e-mail or telephone to ask you for your feedback and comments on our services. 

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please untick the consent box found on the customer account and/or delivery details page or send an e-mail message with "DO NOT SEND MARKETING INFORMATION" to us at dataprotection@esparto.co. uk.

Our use of cookies and other information gathering technologies: 

A cookie is a small piece of information that a server sends to a client.  When you visit a website with cookie capabilities, its server sends certain information about you to your browser which is stored on your hard drive as a text file. At some later time (such as returning to the site the next day), the server retrieves the cookie. It's a way for the server to remember things about you.  Our use of cookies is necessary to the smooth running of our site, however you can be assured that any information concerning you which is stored in this way will be protected by our privacy policy and Data Protection Notice.

 

How we protect your information: 

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.   Please see the information provided in our contract with you at payment options  

We also keep your information confidential. The internal procedures of WorldPay cover the storage, access and disclosure of your information.